Privacy Policy

1. Who we are

Zazu App is a software house and technology consultancy with its registered office in 53 Capital Mall, Second Floor, Office C, behind the Court, Fifth Settlement, New Cairo, Egypt (Commercial Registration No. 295752). For any privacy question, contact us at info@zazu-app.com or +20 122 993 7471.

2. What data we collect

We only collect what we need to respond to you and deliver our services:

• Contact details you give us: name, email address, phone number, company name, and the content of your message.
• Project data shared during discovery, proposals, and delivery, such as requirements, files, and access credentials you provide.
• Billing details needed to issue invoices, such as company name, tax registration number, and billing address.
• Basic technical data generated when you visit the site, such as server logs containing IP address, browser type, and pages requested, kept for security and reliability.

3. What we do not collect

Our public website is a static site. It does not use advertising trackers, behavioural profiling cookies, or sell your data to third parties. If we add analytics in future, we will update this policy and use privacy-respecting settings.

4. How we use your data

• To respond to enquiries and prepare quotations.
• To provide, maintain, and support the services you engage us for.
• To issue invoices and meet Egyptian accounting and tax obligations.
• To secure our systems and prevent misuse.
• To send service-related updates about an active project.

5. Legal basis

Depending on the context, we process personal data based on your consent, the performance of a contract with you, our legal obligations (for example, tax and accounting), or our legitimate interest in operating and securing our business.

6. Sharing and third parties

We do not sell or rent personal data. We may share it with trusted processors who help us operate, such as cloud hosting providers, email providers, and payment or accounting services, and only to the extent needed to provide their service. We may also disclose data where required by Egyptian law or a competent authority.

7. International transfers

Some of our service providers may store data outside Egypt. Where that happens, we take reasonable steps to ensure appropriate safeguards are in place and that data receives a comparable level of protection.

8. Data retention

We keep enquiry data for up to 24 months, project and billing records for the period required by Egyptian tax and accounting law (generally 5 years), and server logs for up to 12 months. After these periods, data is deleted or anonymised.

9. Your rights

Subject to applicable law, you may request access to, correction of, or deletion of your personal data, object to or restrict certain processing, or withdraw consent at any time. To exercise a right, email info@zazu-app.com. We will respond within the timeframe required by law.

10. Security

We use appropriate technical and organisational measures to protect personal data, including encryption in transit (HTTPS), access controls, and least-privilege access. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

11. Children

Our services are intended for businesses and adults. We do not knowingly collect personal data from children under 18. If you believe a child has provided us data, contact us and we will delete it.

12. Changes to this policy

We may update this policy from time to time. The “last updated” date above reflects the current version. Material changes will be posted on this page.

13. Contact

Questions about this policy or your data? Email info@zazu-app.com, call +20 122 993 7471, or write to Zazu App, 53 Capital Mall, Second Floor, Office C, behind the Court, Fifth Settlement, New Cairo, Egypt.